- Customer Care
Being Blackbaud Financial Edge’s largest partner has its advantages. Namely, years of experience and know-how when it comes to non-profit and government fund accounting. What it doesn’t tell you is that Zobrio Customer Care is industry renowned for it’s best-in-class support.
Industry leading training, consulting and support takes more than just years of experience. But don’t worry – we have that too.
Having Zobrio Customer Care for Financial Edge is basically like having a CFO on call. A CFO on call who knows your organization and the financial software that makes it run.
Zobrio Customer Care for Financial Edge Goes Beyond Your Average Support.
When you need help with finances or Blackbaud Financial Edge Support, you can be sure you’ll be talking to the consultant who knows your organization. At Zobrio there’s no need to worry about who is going to pick up the phone.
Everyone in our Blackbaud Financial Edge support staff has many years of experience working with non-profits and government organizations.
All the financial software support in the world means nothing without true professionalism. In the end, it’s money we’re dealing with and there are few support consulting staffs that can equal the high level know-how that a Zobrio Customer Care Agreement provides.
As if there could be too many certifications. Our Blackbaud Financial Edge Support Customer Care Agreements offer real software support. These guys aren’t just CPAs trying to support software. They’re Blackbaud Financial Edge Consultants who often happen to be CPAs.
Without these folks we’re just one of the regular support companies.
Alisa Ervin – Senior Application Consultant
Ben Waters – Senior Application Consultant