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Zobrio Employee Spotlight: John Quatto

Employees are what truly make a company valuable. At Zobrio, we like to show our appreciation and support to our employees in various ways and recently we’ve decided to start a blog series titled “Zobrio Employee Spotlight.” Here is the latest post in the series:

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John Quatto has been working at Zobrio for over five years as a IT Account Executive and Regional Sales Manager. He specializes in IT Hardware, Network and Managed Services sales for the territory of Metro St. Louis, and Southern Illinois. Along with his expertise in IT sales, he also handles all of Zobrio’s partnerships with IT vendors and distributors like with Lenovo, Microsoft, and HP. He does an amazing job at cultivating new relationships to open options for Zobrio clients, along with nurturing our existing relationships on a daily basis.

Achievements While at Zobrio:

“Professionally, the biggest achievement so far at Zobrio is developing new generation of managed services customers to bring into our fold as well as bringing new solutions from our partners to better serve these customers and with our expert technical services team, make Zobrio a top tier managed service provider.

Personally, receiving industry wide recognition for our MSP practice with the magazine cover of Business Solutions and profile of our business’ success and as my perspectives on industry trends and philosophy on customer service.”

Customer Service Philosophy:

John’s customer service philosophy is rooted in good, positive, mutually beneficial, long term relationships.

“These relationships need to be based on trust, strong ethical practices, upfront and ongoing communications, providing a good value to the customer for their hardware or service dollars as well as having a strong vision for the future development and maintenance of their IT infrastructure.”

What Your Known for Around the Office:

“I don’t know what I am known for. I could only guess my stunning good looks, great sense of humor, and my deep insight into the IT Industry.”

What do you like to do outside of work?

“I enjoy cooking, travel, shooting and watching NCIS”

Are You Prepared For A Ransomware Attack?

Ransomware has steadily increased in the United States over the past couple of years. It’s basically a way for internet criminals to hold your servers, files, or computer hostage until you pay a predetermined price. And even when you do pay the ransom, you’re not guaranteed to receive all your files unharmed. It sounds like we’re talking about a real life hostage situation but with the rapid increase of the digital age, your organization needs to be prepared to fend off these online crooks.

The Federal Trade Commission recently hosted their Fall Technology Series, which featured the main topic of Ransomware. Edith Ramirez, Chairwomen of the FTC, advised all businesses to take precautionary measurements and invest in their IT infrastructure because the FTC might start holding businesses accountable for not fixing any vulnerabilities. Considering there was a 300% increase in daily ransomware attacks between 2015 and 2016, the FTC wants to make it clear that careless handling of data is a potential crime punishable by hefty fines.

So is your organization prepared for a ransomware attack? You’ve either completely fortified your IT infrastructure so you’re ready for anything, or you hopefully have the money set aside to pay your attackers to get all your data back. Either way it’s always good to be prepared for the unexpected, and that’s why your decision in entrusting the right IT team with your data is paramount.

Protect your data from online criminals. Call today for a ransomware protection demo. 866-776-9112

IT Guy to the Rescue

When it comes to the physical protection of our electronic devices, we spare no expense. Whether it’s a screen protector or a fortified case, we try to ensure no damage occurs when we’re out & about using our devices.

Zobrio is the annual IT support for the Missouri Valley Conference Tournament and recently at a game between Chicago Loyola and Bradley Mark Stillwell, Missouri Sports Hall of Fame Sports Information Director, had a nasty encounter with a basketball thrown by Bradley Universities own Antoine Pittman. While sitting behind the Loyola Team bench, Stillwell happened to be on is HP laptop when a basketball came right for him. With failed attempts to block the ball made by coaches, the hit caused damage to the monitors screen.

Luckily, Zobrio’s own Systems Engineer James Mitchell was onsite and ready to assist in the recovery of Stillwell’s laptop. With thirty seconds left in the half, James was able to repair the laptop and recover the notes that Stillwell had been working on.

Things are bound to go wrong when it comes to electronic devices. You might drop your laptop on the way to meeting down the hall, accidently unplug some wires with your feet under your desk, or even spill coffee on your keyboard. Whatever you encounter, be prepared by ensuring you have the right on-call IT team like Zobrio to provide timely IT & Managed Services. Call (800) 796-4984

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